Terms & Conditions

Woodwork Franzreb LLC

Woodwork Franzreb LLC
8730 Hwy 52 East
Ellijay, GA 30536
info@woodworkfranzreb.com
www.woodworkfranzreb.com

TERMS AND CONDITIONS 

Terms and conditions as stated herein become a part of our quotation and will apply to the acceptance by Woodwork Franzreb LLC (herein known as Woodwork Franzreb) of your order. All terms and conditions expressly specified herein shall render null and void any conflicting terms and conditions in any and all other contracts relative to this proposal. 

1) Quoted prices are valid for 20 days. Project scheduling will begin upon receipt of 50% fabrication deposit. No work will be scheduled prior to receipt of 50% deposit for any reason. Payment schedule is as follows: 

  • 50% Fabrication deposit due within 14 days receipt of Invoice
  • 50% of remaining balance due upon completion of installation

2) Prices include GA sales tax. GA state sales tax is applied to all projects unless other arrangements have been made. 

3) Design deposits or fees will include one 2D black and white line drawing or one 3D color rendering as specified on the proposal. The design deposit or fee will include one review and revise session with one re-submittal of drawings or renderings. Additional changes to the design or concept will be billed at $100 per hour. Design deposits do not include shop drawings unless otherwise stated; shop-drawing costs are included in the fabrication budget. Shop drawings will not be produced until: 1) the design concept rendering has been approved and 2) the 50% fabrication deposit has been received. Design deposits will be applied toward the 50% fabrication deposit. All jobs include a design fee unless detailed drawings and specifications have been supplied prior to price quoting. 

4) Shop drawings will include the following: elevations, cross sections, and plans that will identify all critical dimensions, chosen appliances/electronic components, hardware and special features. If it is not shown or addressed on the drawings or submittals provided, then Woodwork Franzreb LLC has not agreed to supply it. All shop drawings and product samples must be signed, dated and returned before Woodwork Franzreb LLC will proceed with the manufacture of any project. Any detail pertaining to cabinet construction and installation that is not specifically discussed and documented will be performed at the discretion of Woodwork Franzreb LLC. The shop drawings will include one review and revise session with one re-submittal of drawings. Additional changes to the shop drawings will be billed at $100 per hour. 

5) ML Campbell’s finishes are among the most consistent available. Our multiple step technique combined with the careful selection of color matched woods and veneers ensure that the finished project will be as consistent as possible. However, since the properties of wood are not consistent themselves, we cannot ensure that each part of the project will look exactly alike, nor can we guarantee that the project will exactly match the initial sample. Therefore, Woodwork Franzreb LLC does allow for a range of color on its finished products. This acceptable color range may sometimes span several shades above or below the average shade for a stain/species combination. Variations may also occur in hand applied paint finishes such as pickled, ragged, glazed, crackle, etc., these variations are normal. Each project is entitled to one custom-made finish board sample, additional boards will be created on a time plus material basis with a $100 minimum charge. All finish samples must be signed, dated and returned before Woodwork Franzreb LLC will proceed with the finishing stage of any project. 

6) Correction of Work: After the contract is substantially completed, a representative from Woodwork Franzreb LLC and the customer/customer’s representative shall jointly inspect the work and a single list (punch list) shall be prepared identifying all work to be completed or corrected. There shall be only one such written list of work identified to be incomplete or incorrect, and the customer/customer’s representative shall sign the list. Woodwork Franzreb LLC shall then expeditiously complete all work stated on the punch list for which they are responsible in the terms of this Agreement. The customer/customer’s representative shall not contract with any alternative contractor for the performance or completion of work within the scope of the Agreement, nor shall the customer/customer’s representative claim a credit or back charge for the cost of completing an item stated on the written punch list, nor shall the customer/customer’s representative occupy or use the stated work until and unless Woodwork Franzreb LLC is first given reasonable notice and opportunity to correct the work stated on the punch list referred to above. If the customer/customer’s representative does contract with an alternate contractor to perform the punch list work or otherwise completes the project without first affording the above-described opportunity to Woodwork Franzreb LLC, or if the customer/customer’s representative commences to use or occupy the space or work in which Woodwork Franzreb LLC performed work, the customer then agrees to accept all work “as is” and thereby waives any claim against Woodwork Franzreb LLC under the terms of the Agreement, including warranty claims. 

7) Warranty: It will be the responsibility of Woodwork Franzreb LLC to insure that all material, products and taxes relating to the customer’s project are paid and that there will be no potential lien claimants after the customer’s final payment has been made to Woodwork Franzreb LLC. All work shall be performed in a professionally reasonable manner and there will be no defects in workmanship, as defined by AWI. Materials or hardware used by Woodwork Franzreb LLC or its subcontractors shall be warranted only to the extent that the suppliers or manufacturers of those products provide a warranty. In the event that a defect is discovered in one of these products, Woodwork Franzreb LLC will assist the customer in securing a replacement or repairing the products for the duration of the product manufacturer’s warranty. Warranty on the workmanship and material shall be for a period of 12 months from the date of the contract; unless otherwise specified in the material or supplier’s warranty. Woodwork Franzreb LLC will perform all necessary labor to repair or replace all defective work at no cost to the customer, and will expeditiously act in good faith to secure replacement products or materials under warranty of products or services. Any claim or cause of action arising out of the terms of the contract or warranty must be filed in a court of competent jurisdiction within the period of the warranty previously stated. Any warranty work performed during the warranty period does not extend the warranty any further than was previously stated in terms of the time from the date of the contract. All aspects of this warranty are void if a person or company other than Woodwork Franzreb LLC performs or re-performs any work within the scope of the warranty. The following are excluded from warranty by Woodwork Franzreb LLC: a) Movement or misalignment of cabinets due to settling or movement of foundation floors, walls or ceilings. b) Damage to woodwork, finish, or any defect due to exposure to excessive moisture, heat, humidity, or cold. c) Wood movement, raising of grain, or any other problem or defect arising from exposure to moisture at the customer’s job site if cabinets or woodwork are delivered unfinished or unsealed. It is the responsibility of the general contractor or customer to ensure that all products ordered from Woodwork Franzreb LLC comply with all local codes relating to other subcontractors whose work affects Woodwork Franzreb LLC products, i.e. (framing, plumbing, electrical). The warranty will not include any changes or alterations necessary to conform to such codes. 

8) Woodwork Franzreb LLC is not responsible for any plumbing, electrical, flooring, painting, decoration or other construction work unless specifically stated in the design specifications and construction details that are part of this agreement. Woodwork Franzreb LLC will not be held liable for reasonable damage to paint, wallcovering, floorcovering and ceiling materials associated with the installation of custom millwork. 

9) Storage and handling charges will be applied to any and all projects undeliverable for more than 30 days due to delays caused by the real property owner, architects, interior designers, contractors, service people, vendors or any other source not including subcontractors, vendors and suppliers hired or paid directly by Woodwork Franzreb LLC. Storage charges are assessed at $ .75 per square foot, per day, 7 days a week. Handling charges are assessed at $85 per hour. Charges will apply to all projects at any point during the fabrication process beginning upon delivery of raw materials. Charges will apply until projects are delivered or fabrication has commenced, re- scheduling for delivery or fabrication will be dependent upon Woodwork Franzreb LLC’s workload at that time. Charges will be invoiced monthly and will be due prior to delivery or installation of any projects. Projects delivered to a site and not installed due to delays by others will be subject to full payment minus the cost of installation as determined by Woodwork Franzreb LLC at its sole discretion. 

10) Woodwork Franzreb LLC does not guarantee any shipment or delivery date. Any time or date stated herein or otherwise identified by Woodwork Franzreb LLC or any of its agents or employees for shipment or delivery is intended as an estimate only. Accordingly, Woodwork Franzreb LLC shall not be liable for any damages of any nature whatsoever arising directly or indirectly out of a delay in shipment or delivery. 

11) Account balances not paid within 30 days of invoice date will be charged a finance charge of 1.5% per month or the maximum permitted by law and a $25 late fee. All returned checks, for any reason, would incur a $50 handling charge plus bank fees, per occasion. Projects with, for any reason, past due balances, partial payments, returned checks, etc. may be delivered and or installed on a pre- paid basis at the sole discretion of Woodwork Franzreb LLC. Any hold back or retainage shall be paid within five days of the completion of the original punch list items. No claims will be accepted on accounts with unpaid balances.

12) Solid Wood Material Disclaimer:
The Client acknowledges and understands that solid wood is a natural material subject to expansion and contraction due to fluctuations in temperature and humidity. Such movement may result in minor dimensional changes, including but not limited to seam separation, surface checking, cracking, cupping, or warping. These occurrences are inherent to the nature of solid wood and shall not be deemed defects in material or workmanship.

Proper maintenance-including but not limited to maintaining stable indoor humidity, protecting from direct moisture or heat exposure, and applying appropriate finishes or sealants-is required to minimize wood movement and preserve the integrity of the product.

Woodwork Franzreb LLC shall not be held liable for any swelling, shrinking, cracking, warping, seam separation, or other movement of solid wood components resulting from environmental conditions, improper maintenance, neglect, misuse, or failure to follow care and maintenance recommendations.

12) Travel & Expenses (If Applicable):
In the event that the project location requires travel beyond Woodwork Franzreb LLC’s standard service area, the Customer agrees to reimburse Woodwork Franzreb LLC for all reasonable travel-related expenses incurred in connection with the performance of the work. Such expenses may include, but are not limited to, mileage, tolls, parking, lodging, and meals.

  • Mileage will be billed at the current IRS standard mileage rate in effect at the time of travel.
  • Tolls and parking will be billed based on actual cost as shown on receipts, when available.
  • Lodging will be billed based on actual cost as shown on receipts.
    Meals and incidental expenses will be billed at a per diem rate of $50 per day.

All travel-related expenses will be invoiced separately and will reflect actual documented costs or agreed per diem rates. Because these expenses vary depending on timing, location, availability, and project scheduling, Woodwork Franzreb LLC cannot provide exact estimates in advance. The Customer acknowledges that these costs are variable and agrees to pay the invoiced amount based on actual receipts and the agreed per diem.